1 Your PrivacyTransitions Optical Limited (
“Transitions”,
“we”,
“our”,
“us”) is committed to protecting and respecting your privacy. Transitions is a company incorporated in Ireland [under company number: 224 822].
This document (the “
Privacy Policy”, for short) explains our policy regarding any information you might supply to us when you visit our website at www.transitions.com/satisfaction (the “
Website”). Our goal is to protect your information.
This Website contains links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this Website. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
Transitions is the data controller of your personal information for the purposes of the Data Protection Act 1998 (the, “
Act”).
2 What Information Do We Collect?The information we collect falls into the following categories (together, the “
Information”):
a) Personal information that you provide to us such as your name, address, and email address (“
Personal Information”).
b) Website Use Information - our Website utilises a standard technology called “cookies” (see explanation below, “Use of Cookies”) and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website (“
Website Use Information”).
If you would like further details in respect of the information we collect and hold about you, please contact us by emailing us at marketingparis@transitions.com
When you engage in certain activities on our Website, such as registering or entering competitions, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional and up to you to engage in these activities. If you choose to engage in these activities, however, we may require you to provide us with Information. We may supplement the Information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.
3 ConsentBy using our Website or registering on our Website, you indicate your consent to us collecting and using your Information in accordance with the terms of this Privacy Policy or (as applicable) for the specific purposes stated whenever you submit Personal Information, where you have consented for your information to be used for such purposes. When you submit Information to us you understand and agree that we and our associated companies (as defined in bold below) may record, transfer, store, and process your customer profile in any of the countries in which we and our associated companies maintain offices, including without limitation, the United Kingdom. See also Use of your Information outside the European Union (Section 6 below).
If you do not agree to these terms, please do not use or register on this Website
4 SecurityWe take the security of your Information seriously.
We have a committed security policy. We implement a number of security measures to ensure the safety of any Information in our possession or control. The Information is contained on a secure server, which is accessible only by a limited number of employees who have limited access rights to such information.
We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the Information contained within it.
5 How Will We Use Your Information?We may use Information:
- as part of our effort to keep you informed via mail and email about special offers, and other products and services we offer
- for record keeping purposes
- to improve the quality of our service
- for market research
- to measure and improve activity on our Website
- to understand your preferences so that we can improve the products or services we offer
We may share and pass your personal information with or to any of our subsidiaries and associated companies (together, our “
associated companies”).
In all cases, we will take care to ensure that these organisations only process your Information in accordance with this Privacy Policy and the law and we only permit your Information to be used for authorised purposes.
We may also create an individual profile for you so that we can inform you of services, products, events or special offers that may be of interest to you. In the event of the sale of the business or the integration of the business with another party, we may disclose your details to advisers or prospective purchasers’ advisers.
We may also disclose your Personal Information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms and conditions and other agreements or to protect our rights or property, our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
6 Use of your Information outside the European UnionWe and some of the associated companies to which we may disclose your Information are situated outside of the European Union. In order to operate the website and provide you with the services you require we may need to transfer your Information to these countries, some of which do not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your Information to other territories, we will ensure that your Information is properly protected.
7 Use of CookiesWhen you visit our Website you may provide us with two types of information: Personal Information which you knowingly choose to disclose that is collected on an individual basis and Website Use Information which is collected on an aggregate basis as you and others browse our Website.
You can surf the site anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use “cookies” to measure your visits to our Website, which make it easier for you to log on during future visits. A cookie is a small piece of information that the website stores on your web browser and can later retrieve. We use cookies for a number of administrative purposes, such as recording your log in status so you do not have to log in to our site at every visit (unless you wish to).
Similarly this information does not allow us to identify you personally and you remain anonymous unless you have otherwise provided us with Personal Information. Please note that it is possible to set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it.
For further information on cookies and how to switch them off see:
www.allaboutcookies.org.
8 Changes to this Privacy PolicyWe aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly, we recommend that you check this page periodically in order to review our current policies.
9 Updating and Correcting InformationYou may correct or update the Information we hold about you by emailing us at marketingparis@transitions.com. Please include your name, address, and/or email address when you contact us.
10 Your Rights to Access Your InformationYou have the right to see a copy of the Information that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.
You may ask us to make any necessary changes to your Personal Information to ensure it is accurate and up-to-date.
11 How to Contact UsIf you would like any further information or have any comments about our use of your Information, our Privacy Policy or any other aspect of our Website or service, please contact us by any of the methods shown below:
Email: marketingparis@transitions.com
Post: Transitions Optical Ltd, 120 avenue Charles de Gaulle, F-92200 Neuilly-sur-Seine, France